Call Accounting : an introduction
Tuesday, February 9th, 2010Call Accounting Systems are marketed by several different generic names, Call Management, Telemanagement and Telephone Management are the main headings.
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Archive for the ‘Communication’ Category
Basics Prevail When It Comes to Direct Mail (Part 1)
Monday, October 12th, 2009Despite postal increases, paper price increases, regulations tightening for security and machineability reasons, direct mail is still the most effective way to reach a defined large scale audience, build sales and brand awareness, and move units. It is direct, it's accountable, it's relatively predictable and efficient, and it can be tested and refined to maximize results.
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Use Display Stands To Reinforce Your Brand
Friday, July 31st, 2009Exhibition shows for businesses can be really important; they offer you a direct chance to meet potential clients and to present your company's services. If your company has never been to a trade fair or exhibition show before it is important to get as much advice as you can on what you can do with presentation to draw in customers and what display stands can help you achieve this. This article will look at how you can work with the space you are given to create the best impact.
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How to Confront Poor Performance Effectively
Thursday, July 30th, 2009It starts with a mediocre performance review, the kind where you sense there is something you are not being told. Then you find that you have been left off the project that was agreed as part of your development plan. You suspect that things are happening that do not include you, and you realize you were the last to hear of the changes in company strategy. You are working harder than ever and yet you seem to have lost focus. You are feeling exhausted, anxious and apprehensive, but your boss never seems to have time to talk to you. And now it is the last day of the month and he wants to see you urgently.
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Reverse Cellular Phone Lookup Directory Services
Wednesday, July 29th, 2009A reverse phone lookup might sound technologically foreign to a lot us but it is simply process to search and trace a mobile phone numbers and other data of the owner of a phone. Depending on the software or system you use, you can get a different level of search results.
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Success - Reacting Slowly and Deliberately
Tuesday, July 28th, 2009The best leaders I've worked with are the ones that know when they should wait and when they should respond immediately. Mature leaders know that some problems go away if ignored for a while. They also know that there are very few times where putting off sending a scathing email or administering a harsh verbal rebuke will give you cause for regret. However, it is pretty frequent that haste to respond to a laden situation will make you wish you had taken more time to think.
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Brochure Printing: Your Guide To Online Printers
Tuesday, July 28th, 2009Companies on the Internet offer various services that are just a click away. While online, you can purchase almost anything, and you can get tips and advice on almost all topics. One important service businesses need to seek out are online brochure printing through the websites of printers. Looking for these sites is fairly easy, as they can be found after a very simple query like typing in "brochure printing".
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Customer Care and the Flight of the Ostrich
Sunday, July 26th, 2009I love Wikipedia. It's great for confirming or denying facts, pseudofacts, rumors etc.
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Digital Signage: Planning For Predictable Contingencies
Sunday, July 26th, 2009I can't get a simple song I learned so many years ago at Boy Scout camp out of my mind: "Be, be, be prepared, the motto of the Boy Scouts; Be, be, be prepared, the motto of the Scouts…."
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Does Your Business Need Automatic Phone Software?
Saturday, July 25th, 2009The volume of calls received by a business every day has increase an enormous amount. For business today to keep up with the large number of calls, businesses need to invest in good automatic phone software. Software, which will eliminate some of the time consuming duties of their employees, such as listening the phone ring or a disconnect notice on the line. Businesses are moving to work smarter not harder.
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